Privacy and Security
The privacy and security practices described herein are implemented on all web pages apparent on Mon Reve’s domain and subdomains, including Mon Reve’s website www.shopmonreve.com.
- An Important Note about Children
Children (minors under age 18) should only use the website under supervision of an adult. Results of any personal information shared by children while using the website are under responsibility of their parents or guardians.
If you are under age 18 and do not have the capacity to take legal action, or if you do not have the capacity to take legal action, you can only use this website under supervision of your parents or guardian.
- Compiled Information
Our main goal in collecting personal information is to make your experience safe, easy, effective and tailored. Thus, we aim to provide you with the most suitable services for your needs.
You can navigate in and review the website without sharing any information about your identity and personal data in general.
Once you share your personal information, you become an “identified user” for MonReve. If you choose to use our services, we request your contact and identity information, invoice, mailing / shipping and other personal information on the website. We would like to remind you that you always have the option not to share your personal information by not choosing a particular service or object. However, any information required by the nature of business in order to provide some services is out of this scope (for example, delivery address, payment information etc…).
We may need additional financial information such as billing address, credit card number, credit card expiry date, cheque or money order for online shopping on the website and in similar cases. Including your credit card number, any additional financial information and other data referred to verify the consistency of your name, address and other information are mandatory information we use to bill you for our services.
We automatically access certain information based on your browsing, selection and similar behaviours on the website. We use such information to conduct internal research about our users’ demographics, interests and behaviour to better understand, protect and provide services to the community. This information includes the URL you have just visited (this URL may or may not be within the website), the domain name you will visit next (this domain name may or may not be within the website), your computer’s browser information, and your IP address.
We use “Cookies” to increase our site’s traffic on different websites. Cookies are small files that are placed on your main drive, and some features of the website are those that can only be accessed by using a “Cookie”. Cookies also help providing information about your interests.
These cookies have been developed and applied by us through all kinds of controls. According to such controls, there are no viruses or information and data on cookies that can harm computers. However, we are not responsible in any way for damages that may occur due to software and unpreventable data submitted by malicious users, or programs such as viruses and/or Trojan horses present on your computer while carrying our membership process due to your own mistake.
We store personal letters, emails etc...., as well as messages of other users or third parties about your activities or mails on the website, which are sent by you, in a special file reserved for you.
And your credit card information is never stored in our system without your approval. Your shopping transaction is approved through secure servers established online with banks.
MonReve has no responsibility for all direct and indirect damages that may arise from comments, statements and information you will voluntarily write in the common fields on the website.
- How we use your information?
We use your personal information within the frame of services you request. We keep your personal information and information obtained from your current or past website activities in a file created for you and evaluate it for the following purposes: improving commercial security, collecting fees, measuring consumer interest in our product and services, providing information about online and offline recommendations, products, services and updates, customizing your experience, detecting and protecting from errors, fraudulent and criminal activities, supporting our User Agreement and other purposes reported at the time of information gathering.
When you make a purchase on the website or provide your own financial information for any reason, we used the shared address and billing information for sending you invoices and providing related support.
From the moment you become a member on the website, daily and weekly information emails can be sent to your email address, unless otherwise requested by you. You have the right to make changes to these emails, to cancel the service and to restart it at any time. The content of such emails may contain information about product(s) you have purchased, other products we think you may be interested in, third party advertisements and similar information.
MonReve detects and uses IP addresses of users, when necessary, in order to identify system-related problems and to resolve any issues that may arise on the website immediately. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information as mentioned above. When a user makes a purchase on the website, he agrees that his financial information is given to necessary third parties (banks, credit card companies etc....).
By acknowledging this statement, you agree that we will use your personal information shared with us for purposes such as marketing and development studies, analysis of site usage, improvement of our content and product offers, improvement of website content, improvement of our services, providing information, receiving submitted information, and in some cases, target advertisements (banner), administrative notifications, product offers and communication regarding website use.
- How we disclose your information?
As per our policy, we do not sell or rent any of your personal information to third parties for marketing purposes without your express consent.
Information collected through the website can only be transferred due to changes in the company structure resulting from sale, merger or restructuring of the company.
The following shows during which of our services your personal information may be disclosed to a reasonable extent:
Advertisers: Personal information (by combining the data of all product users) may be collected and transferred to advertisers and other third parties for marketing and promotional purposes in an anonymous form.
However, in such cases, we do not disclose to those institutions any information that will be used to personally identify you. Information such as name, email address, password, credit card number, bank account number are not disclosed to third parties in a way that your identity can be exposed without your express consent.
External Service Providers: There are many separate services, which we call external service providers that play a complementary role (listing, verification, intermediation, shipping – mailing/cargo, packaging etc....) in the use of the website. We do not disclose your personal information to external service providers, except for reasons arising from the nature of providing service. With the Agreement Approval tab, you approve our use of your information by this way. However, the use of your personal information by such service providers will be subject to the privacy policies of their respective service providers. We do not disclose your personal information to external service providers, except for reasons arising from the nature of providing service. As MonReve, we have no obligation to audit the privacy policies of third parties.
You may opt out of this consent or not use these services to prevent the disclosure of your personal information to these external service providers.
To give an example (and without being limited to this example), in some circumstances where third parties illegally interrupt or access private communications, or users misuse your personal information by obtaining it from the website, we may have to disclose personal information to the government, judicial bodies or third parties. In such case, although we follow standard practices to protect your privacy rights, we do not warrant the privacy of your personal information or private communication at all times.
By putting a tick next to the Approval Tab, you authorize us. Including without limitation, as we respect your privacy and ability to protect the community, we do not disclose your personal information based on any requests made by governmental officials without a court order, subpoena or similar legal action. The exception to this attitude is when there is a strong suspicion that disclosure is necessary to prevent physical harm or financial loss, or to report suspicious illegal activity.
- Access, Review and Change of your Personal Information
Our software allows you to automatically read and change the information you send to us. For this, you just need to log into the website and type in the new information. You can change your ID, email address, contact information, financial information, shipping information and user preferences by navigating to the Members Page. You must correct your personal information if they change or become invalid.
Upon your request, we can remove your account, contact, billing, shipping and financial information from our active databases. For such a request, you can send an email to email@example.com. Similar information is deactivated as soon as possible and in a reasonable time on the basis of account activation and in accordance with our deactivation policy and legal provisions.
We may keep some personal information that you requested to be removed in our own files for purposes such as preventing fraud, debt collection, resolving disputes and problems, assisting in investigations, strengthening User Agreement and complying with applicable legislation and to the extent permitted by the law. For this reason, you should not think that all your personal data is completely deleted from our databases based upon your request. This information stored in the database will not be available to the public and members, as active information and its access will be limited to MonReve personnel and business partners only.
- Other Information Compilers
The website has security measures to prevent loss, misuse or modification of information that are under our control.
Your information is stored on Mon Reve’s servers in Istanbul. We use operational and technical safeguards, including encryption “Firewall” and SSL (Secure Sockets Layer) to prevent loss, theft, unauthorized access and disclosure of your personal information and to protect your personal privacy.
- Privacy Tools
It is our aim to make our privacy practices easy for you to understand. If you have questions about any part of this statement or require more detailed information, please contact us by sending an email to firstname.lastname@example.org.
Saben Aksesuar Hediyelik Eşya Sanayi Ve Ticaret Limited Şirketi (hereinafter referred to as “MonReve”) cares about your security in order to protect you from damages that may be caused by third malicious parties and software during your use of www.shopmonreve.com site and services we provide to you in general. Accordingly, we submit the following statement for your information and attention.
About online shopping process,
According to the rules implemented by the Interbank Card Centre (BKM) within the framework of VISA and MASTERCARD rules, it has become mandatory to obtain CVV2/CVC2 security code number of card holders for all companies that carry out Mail Order and Electronic Commerce transactions. This method aims to protect both you and the banks from any risks that may arise. CVV2/CVC2 security code is the three-digit number on the far right of card number, located on the signature panel on the back of the credit card. If transactions are made in environments where the credit card is not physically present, the security code must be used. For this reason, you will be asked for your three-digit CVV2/CVC2 number along with your credit card number during online shopping. With this security code number application, we fully meet the requirements of national and international card acceptance rules and minimize them and offer you a safer shopping environment.
SSL (Secure Sockets Layer)
SSL is a security protocol used for communication security on web (internet network) and ensures confidentiality and integrity of data transfer. Widely supported by web pages and browsers, SSL, ensures that messages between customer and store are encrypted and decrypted only at the correct address.
SSL uses digital certificates to verify identity of parties involved in an internet transaction. A digital certificate owner sends an encryption key along with certificate to other party to encrypt any message to be sent to it. Since a message encrypted with the key sent together with certificate can only be decrypted by certificate owner, it is ensured that the message is read only by the right person.
SSL uses Public Key Encryption Method as its encryption system. Due to this method, SSL both ensures the confidentiality and integrity of transferred data in communication on web (internet network), as well as confirms identities of client and server. However, SSŞ cannot prove that person performing transaction is the owner of the credit card and cannot prevent the store from entering the credit card data.
MonReve provides its SSL Security System with a 128-bit SSL encryption agreement made with COMODO.
Why is online shopping safe on MonReve Internet Network Page?
The credit card information you used during your shopping experience through MonReve will be encrypted on your computer and this information will be decrypted and processed only when they reach the contracted bank’s system. 128-bit SSL 3.0 encryption technology, which is widely used for encryption on internet, is used to encrypt any communication between Virtual POS system of contracted banks and your computer.
Please make sure that www.shopmonreve.com, which is domain name of MonReve, is written in the address bar especially during shopping and any transactions that require information. Today, it is possible for third malicious parties to copy websites and/or interfaces with some special software and interventions, and to gain information and profit through piracy by directing users on a site other than the one they think they are browsing. MonReve does not assume any responsibility for direct or indirect damages that may occur in such situations.
What is SSL 3.0/128-bit and How Does It Work?
128-bit SSL 3.0 encryption is an encryption technology implemented in the latest internet browsers as mentioned above. Due to 128-bit SSL 3.0 encryption, your communication with our contracted banks will be encrypted with a new 128-digit password each time.
Despite all these precautions, MonReve cannot be held responsible for any damages caused by attacks on our company’s website and bank system, unless the existence of a clear fault or negligence is proven.
We wish you a safe and smooth shopping experience.”