Your orders will be shipped within 3 business days (Monday-Friday) after bank approval. Depending on the distance of the delivery address from Mon Reve, the shipping company will deliver your order within 1-3 days.
Delivery times for custom-made products vary depending on the manufacturing time. Delivery information and times for such products are specified on the product pages.
In case of any unforeseen circumstances on our part, you will be notified using your membership information. Therefore, it is important that your membership information is complete and accurate. Deliveries are not made on holidays and public holidays.
All the products you choose will be delivered to you with Mon Reve guarantee by our contracted shipping companies.
You will be notified of your purchased products with a confirmation email. If any of the products you selected are not in stock, an email will be sent to you regarding the matter, and you will be informed of the date when the product will first be back in stock.
Mon Reve is an online shopping site. It allows multiple users to shop simultaneously. Although rare, it is possible for a consumer to purchase the same product, and the product may run out of stock. In this case: If the product you paid for online is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer within these dates, the payment made will be refunded.
